Printer Shipment, Arrival & Receiving

requirements the carbon printer is packed in a large wooden crate when the printer arrives, you will need a loading dock and pallet jack or forklift to receive it printer crate weight and dimensions printer crate measurement weight m1/m2 43 x 52 x 80 in 108 x 132 x 204 cm 700 lbs 318 kg m3 36 x 45 x 83 in 91 5 x 114 5 x 211 cm 750 lbs 340 kg m3 max 36 x 45 x 83 in 91 5 x 114 5 x 211 cm 805 lbs 365 kg l1 53 x 44 x 85 in 135 x 112 x 216 cm 1800 lbs 800 kg space requirements for uncrating printers carbon field service engineers will oversee the unpacking of both m1/m2 and l1 printers m3 / m3 max printers will be unpacked by the customer use the following information to ensure that adequate space is available for uncrating m1/m2 printers before the printer arrives, plan and mark off floor space to provide 1 6 m (64") wide x 4 7 m (184") deep x 2 1 m (84") of clearance identify the removable panel by its locking hinges provide about 4 meters (12 feet) of clearance on the side with the green arrow above the crate should be positioned with about 3 meters (10 feet) of clearance so the door of the crate may be converted into a ramp to allow the printer to roll into position easily make sure the floor between this side of the crate and the lab space is flat to ensure smooth rolling m3 / m3 max printers the crated m3 / m3 max printer should be moved as close as possible to the final installation location using a forklift or pallet jack the working area to uncrate the printer needs to be at least 1 6 m (5 3') wide x 3 4 m (11') deep x 2 1 m (7') high this area needs to be larger to remove the crate shell during uncrating (the recommended method) although it is possible to uncrate with the crate shell on the base, it is much easier with the crate shell removed please make sure to have 2 facilities staff available to uncrate the printer l1 printers once the shipping company unloads the printer and spinner at your loading dock/facility, we highly recommend that you wait to uncrate the printer and spinner until a carbon representative is onsite for installation at installation, we usually find that the most effective plan is to uncrate the printer and spinner at your loading dock, use the forklift to remove them from the crate, and utilize the pallet jack to move them inside to the final location please make sure to have 2 additional staff available to help uncrate the printer notes if your facility does not have an entry into the building large enough to accommodate the printer’s wooden crate, special arrangements can be made to uncrate the printer outside and then move it inside your facility please make arrangements in advance with carbon’s onboarding team mailto\ onboarding\@carbon3d com your m3 / m3 max printer is equivalent in size and weight to a large refrigerator once uncrated, move the printer by rolling on casters whenever possible use a hand truck (see facility requirements docid\ qvbccaueszszatj588zq1 or facility requirements docid\ qvbccaueszszatj588zq1 for more info) only if moving the uncrated printer over a lip taller than 1/8" please make arrangements for moving and installation support if needed important you will need to store the printer crate (all models) and caster wheels (m1/m2 printer only) you will need these items if your printer needs to be relocated or for when you return your printer at the end of your subscription if you are unable to store these items, you will need to pay carbon to replace them faqs and additional information how do we get the printer crate into our building if our doors are not large enough? your facility can follow the i nstructions ( uncrating & crating docid 6g2ha04su0bg 2n0zxfeg or uncrating & crating docid\ qe rrxagchsgf6sjon2k3 ) to uncrate the printer to bring it inside; the shipping company is not responsible for uncrating the printer if your facility does not have an entry large enough to accommodate the printer’s wooden crate, special arrangements can be made to uncrate the printer and move it inside your facility please arrange in advance with carbon’s onboarding team mailto\ onboarding\@carbon3d com once we get the printer crate into the building, do we need to uncrate the printer? for m1/m2 & l1 printers, no store the crated printer in a safe location when the carbon field service engineer arrives on site, he/she will uncrate the printer and roll it to the site you've selected customers with m3 / m3 max printers may uncrate and begin the self installation process at any time after delivery uncrating instructions can be found uncrating & crating docid\ qe rrxagchsgf6sjon2k3 if we don't have a forklift or pallet jack, can we still receive the printer? for the m1/m2 & m3 / m3 max printer, the truck can arrive with a pallet jack for the l1 printer, you must provide a forklift and pallet jack on the day of installation please notify your onboarding consultant mailto\ onboarding\@carbon3d com if you require a truck with a lift gate and/or pallet jack for your delivery do we need to save the printer crate once the printer is installed? yes you will need to store the printer crate (all models) and caster wheels (m1/m2 printers only) you will need these items if your printer needs to be relocated or for when you return your printer at the end of your subscription if you are unable to store these items, you will need to purchase them from carbon to be used at the time of relocation or return