Carbon products are network connected devices that require ongoing connectivity to Carbon-managed servers. The following information will ensure that your network is properly configured.

Plug the ethernet cable from your NCD into the exact physical RJ45 port that your printer will use. 

The following data is transmitted across the encrypted channel between the Carbon product and Carbon-managed servers:

Beyond the Carbon product (the printer and/or Smart Part Washer), users may also opt to interact with a variety of cloud-based tools including:

For cloud-based tools, projects and/or model files are stored on the Carbon cloud. Such files are not generally accessible to Carbon employees. With written, explicit customer approval, specific project and/or model data stored on the cloud can be retrieved by a small number of pre-approved Carbon employees to aid with print or project troubleshooting.

Why does the product need to connect to Carbon Cloud?

A connected product offers the following benefits for Carbon customers:

Network Configuration

Utilities

Floor Space

Hazardous Waste and Lab Safety

Site Selection and Layout