Denture Teeth
Check Support position
Check the Printer UI to ensure your parts were supported Above Platform, and that the proper support SOP was followed:
Platform maintenance
Check to ensure your platform is seating correctly.
M2
M3/M3 Max
Expired resin
Check the expiration sticker on your resin bottle to ensure your resin is not past its expiration date. If it is, dispose of the resin and print again with a non-expired bottle.
Check alignment
If you are still experiencing issues with parts consistently falling off the platform, your printer may be out of alignment.
As a very basic test, you can run an an Alignment Squares Test or a Z-stroke calibration test print to see if there are any large issues with your printer's alignment.
The alignment test print is more appropriate when adhesion is observed to vary across the build plane.
The Z-stroke calibration test print shows adhesion is uniformly poor across the build plane.
Please send the results to Carbon Support to determine if alignment may be contributing to the print failures.
Still having trouble? Contact Carbon Support.
Check supports
Check the Printer UI to ensure your parts were supported according to the guidance:
Check the slices
Check the slice video in the printer UI to ensure the model does not have any errors.
If errors are detected, use your 3rd party software tool to repair them.
Still having trouble? Contact Carbon Support with a print error.
For any other issue, contact Carbon Support. Be sure to provide as much detailed information as possible in order to expedite the diagnostic process.