Printers
M3/M3 Max Printer

Troubleshooting

14min

Introduction

Printer alerts present in two different ways, with each presentation mode corresponding to a different machine behavior.

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Aborting

This alert ends a print prematurely and is followed by the abort reason. Further printing is allowed, but prints will abort similarly until the underlying issue is resolved.

Halting

Unlike an aborting alert, this alert can occur at any time and will persist and inhibit further printing until the underlying issue is resolved.

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Informational

The firing of such an alert can occur at any time and it will persist until the underlying issue is resolved. Informational alerts do not affect the ability to print.



Pneumatics Alerts

Recommended Action:

  1. Check to make sure that there’s nothing obstructing or interfering with the actuation path.
  2. Check that flow and pressure into the printer meet requirements in M3 Facility Requirements or M3 Max Facility Requirements.
  3. If the problem persists, contact Carbon Support. 
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Heater Alerts

Cassette Alerts



Platform Alerts

Other Alerts

Recommended Action:

  1. Close service door (press door shut until you hear latch click).
  2. If the problem persists, contact Carbon Support.
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M3 and M3 Max printers will abort a print and alert the user if there is too little resin in the cassette for the print, or if there is too much resin to proceed safely.

  • Too little resin can lead to a failed print or a completed print with visible evidence of resin starvation.
  • Too much resin in the cassette may overflow into the printer when the platform descends, damaging the printer.

When an inappropriate amount of resin is detected:

  • Add or remove resin before continuing.
    resin before continuing.
  • Select Resin Corrected to restart printing
    • The project that was previously disrupted will still be at the top of the print queue.
  • An override option is available if needed. Use this option with caution. 

Resin level detection is available for M3/M3 Max printers in software v1.42 and higher.

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M3 and M3 Max printers will abort a print and alert the user if solid debris is detected in the resin at the start of a print.

  • Filter or replace resin before continuing. Reference reclaiming resin instructions in Resin Handling During/ After Printing. Remember that most debris will be too small to easily spot visually in the resin.
  • Select Debris Removed to restart printing
    • The project that was previously disrupted will still be at the top of the print queue.
  • An override option is available in the unlikely event that no debris can be located/removed, and the print continues to abort. Use this option with extreme caution.

Automatic debris detection is available for M3/M3 Max printers in software v1.42 and higher.

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