Surgical Guides

parts not adhering to platform check supports check the printer ui to ensure your parts were supported above platform, and that the proper support sop was followed dentca denture teeth docid\ bkg2jhrhrtbapve7xr7np platform maintenance check to ensure your platform is seating correctly m2 maintenance docid 0ywe7ymsiydn imldvtpn maintenance docid 0ywe7ymsiydn imldvtpn m3/m3 max weekly docid\ imuk y8klpc7qpxku6yyk expired resin check the expiration sticker on your resin bottle to ensure your resin is not past its expiration date if it is, dispose of the resin and print again with a non expired bottle check alignment if you are still experiencing issues with parts consistently falling off the platform, your printer may be out of alignment as a very basic test, you can run an an printer health checks or a printer health checks to see if there are any large issues with your printer's alignment the alignment test print is more appropriate when adhesion is observed to vary across the build plane the z stroke calibration test print shows adhesion is uniformly poor across the build plane printer health checks docid\ eneydjvgk9i1zhog5jjje printer health checks docid\ eneydjvgk9i1zhog5jjje please send the results to carbon support docid\ k86zo5vcyn wqjl3vdgft to determine if alignment may be contributing to the print failures still having trouble? contact carbon support docid\ k86zo5vcyn wqjl3vdgft poor fit on model or poor sleeve fit check dme settings in 3shape if using 3shape implant studio for guide design, check to ensure the carbon m series printer dme settings were applied the settings included in 3shape specify a range and some iterating within this range to achieve the desired fit is not uncommon carbon has not validated settings for 3rd party software other than 3shape implant studio check the orientation and support check the project in the printer ui to ensure your parts were oriented and supported correctly keyprint keyguide docid\ zgnwa9ghjnf4whjsliuoq whip mix surgical guide docid\ dsl0dsup8wwx5aocqc51 check part surface check to see if the support tips on your parts need to be sanded down tips can interfere with a model and create rocking still having trouble? contact carbon support docid\ k86zo5vcyn wqjl3vdgft with a print error part is deformed check supports check the printer ui to ensure your parts were supported according to the guidance keyprint keyguide docid\ zgnwa9ghjnf4whjsliuoq whip mix surgical guide docid\ dsl0dsup8wwx5aocqc51 if the supports are attaching at a horizontal angle, horizontal angle, they may detach during printing allowing part deformation supports should attach to the surface of the part that is facing the platform creating vertically oriented support tips please reapply the supports and move the attachment points to address this issue if this problem occurs ensure that the perimeter of the surgical guide does not come to a sharp edge, sharp edge, as this makes support attachment difficult the perimeter should at least be as wide as the tips of the supports to ensure ample space for support connection check the slices check the project analysis docid\ gfr goc irq l9 kanc x in the printer ui to ensure the model does not have any errors if errors are detected, use your 3rd party software tool to repair them still having trouble? contact carbon support docid\ k86zo5vcyn wqjl3vdgft with a print error other issue for any other issue, contact carbon support docid\ k86zo5vcyn wqjl3vdgft be sure to provide as much detailed information as possible in order to expedite the diagnostic process