Detached from Supports
Detached from Supports
A part is partially or completely detached from its supports during printing.

Detached from supports can be diagnosed as follows:
- Check the build after printing.
- Verify that no parts fell off supports.
- Look at parts where they meet the supports and look for areas that are not connected.
- Part geometry did not resolve properly

Cause - Inconclusive

Cause - Inconclusive

Cause - Under-supported
Solution - Print Preparation or Part Design
The following solutions will address print or part-related causes of the defects. Choose among the suggested actions below and select the best approach for your application. Usually only one type of adjustment is needed.
If problems persist, please reach out to Carbon Support.
Suction forces pulling down on the part are stronger than the provided supports can handle.
Reference DLS Printer Dynamics for more information on suction forces.
- M1 and M2 printers generally require more supports than M3 and M3 Max printers because they do not have force feedback (FFB) capabilities to respond to suction forces.
- L1 printers fall in the middle because they use FFB but have larger suction forces in general due to large platforms.

Root Issue | Problem | Why Defect Presents |
---|---|---|
Orientation | Large cross sections later in the print | Suction forces increase later in the print from large cross sections and the supports are not strong enough to overcome the force increase. |
Orientation | Asymmetrically oriented part | Suction forces can cause torque on asymmetrically orientated parts, rotating them off their supports if under-supported. |
Supports | Under-supported | The part simply does not have enough supports to withstand suction forces. This is more common with fence supports than bar supports. |
Supports | Supports generated for a different resin | Supports are resin specific, with default parameters designed for the selected resin. If the user opts to keep supports after changing the resin, the supports may no longer be strong enough to hold onto the part. |
Supports | Support tip/neck parameters too small | Support parameters are editable in Carbon software. If the supports tips or neck diameter (for bar supports) are decreased from default, supports may no longer be strong enough to hold onto the part. |
Unvented volume | | A vacuum in an unvented cavity exacerbates suction forces. |
Printing Stage | Parameter Type | Type of Adjustment | Why Defect Presents |
---|---|---|---|
1 Pump Up | Pump Height | Decrease | A shorter pump height can make it more difficult for the part to break free of the dead zone surface tension. If this happens, supports may not connect properly to the part. |
1 Pump Up | Platform Speed | Increase | Increased Motor Up Speed increases suction forces |