Hello. Thank you so much for your support and engagement with our teams. Your feedback helps drive our development process and makes our products better.

In this release, we’ve included the following improvements to your print process:

We can’t wait to hear from you about this release. Keep printing great parts and sharing your feedback. We appreciate it, and it makes our products better.

If you have any questions, please contact the Carbon Service Team at [email protected]

There is now an additional option for you to add a fence around the patch you have selected. You can set the margin, the distance from the border of the patch, for where the fence will generate. You can also choose to fill the patch with bar supports, fence supports, or leave the patch empty with no supports.





Orientation

You can now click and drag along x, y, and z rings to rotate a part around a single axis. To rotate at 45° increments, hold shift while dragging. You may still click on the part to rotate freely in any direction.

Translation

You can lock onto the x or y axis to translate your part by clicking and dragging the axis handles. You may still click on the part to move it freely in any direction.





If the “Print with release film” box had been selected for a print, there will now be an indication on the printer screen that release film needs to be applied to the platform prior to starting the print.





We have made a small change to the display of your printer’s name and serial number on the top left of your printer’s screen. The static printer serial number will now come first, followed by the printer name.

A reminder, you can label a part with the printer’s serial number using the token {printer_serial} in the Part labels tool.

In this release, we have made a change to print IDs, which allows you to uniquely identify your prints across printers. You’ll notice changes to the structure of your new print URLs. New prints going forward will have a new URL structure (ie: .../prints/JJ284567).

Prints completed prior to the printer being updated to 1.24 will not be affected by this change. You can still access them using the original URL structure (ie: .../prints/7370-1).

We plan to eventually deprecate the usage of {print_serial} as a token for embossing and engraving in the Part labels tool. Moving forward, to place a unique print identifier onto your parts, please use the new token, {print_uuid}.





Admin users can now set and maintain project preferences across their whole company. To access company project preferences, select Admin | Company Project Settings.



Your users will need to set their preferences to use the Company Preferences by clicking on their username, then Project Settings, and check “Use company project settings.”



As always, existing admins can invite new users or change the role of existing users via the Admin -> Users & Roles page. For more information, please refer to the Settings and User Management

We love hearing from you about your workflow, your parts, and how to improve. Keep your insightful feedback and ratings coming. We read them carefully and follow up when you request that we contact you. If you prefer real-time feedback, you can always contact the Carbon Service Team, [email protected].