Vertical Channel
Vertical Channel
Recessed lines in the part that appear parallel to the Z axis (build direction).

How to Identify
Vertical channel can be diagnosed as follows:
- Looks like a score line on the surface
- Appears as a long channel on vertical planes or a short channel on curved/sloped surfaces
Cause - Inconclusive
Cause - Inconclusive
Cause - Inconclusive
Troubleshooting
It is recommended that you review all the possible solutions before taking action to ensure you are pursuing the best course of action.
If the best course of action is not apparent, try the troubleshooting options in the order listed. Refer here for more tips.
Try the following actions in order.
- Hardware Checks
- Diagnostics
Hardware Checks
If any of these conditions apply to your print, take the corrective action and reprint to see if the problem is resolved.
If the defect appears again upon reprint on the same part, in the same location, proceed to diagnostics.
Diagnostics
If the above checks & actions did not resolve the issue or do not apply to your print, the following diagnostics may further inform what is causing the issue.
If problems persist, please reach out to Carbon Support.
Explanation & Causes
Explanation
Vertical channels occur when UV light is blocked, inhibiting curing in the blocked pathway. This happens in the same place on every layer, which explains why the defect is vertical.
The UV light can be blocked by
- A piece of dust or debris
- A damaged window
- A dead pixel in the light engine's projector (rare)

Causes
Hardware
The printer or cassette is dirty or requires maintenance to resolve the defect.
Occasionally, a defect may indicate the printer requires servicing [Check Name Here]
Root Issue
| Problem
| Why Defect Presents
|
|---|---|---|
Cleaning
| - Cassette window is dirty - Deck glass is dirty (M1/M2) - Projector lens is dirty (M3/M3 Max/L1) | A dirty or faulty cassette is blocking UV light, inhibiting curing at the defect.
|
Window Damage | - | A dirty or faulty cassette is blocking UV light, inhibiting curing at the defect. |
Dead Pixel
| Faulty Light Engine
| A dead pixel is not shining UV light, inhibiting curing at the defect.
|
