Projection Error
Projection Error
The light engine projects UV images incorrectly.

Projection Error can be diagnosed as follows:
- Portions of the build are missing in distinct sections of the platform
- Missing portions are not cured at all and therefore will not be seen detached in the cassette either.
- A portion of the build has shifted location on the platform
- Half of the platform appears to be squished, or scaled down in the Y direction
Reference the explanation to see slice examples of a projection error.

Scaled Half
Power Cycle the Printer
Power Down Printer
Press power switch to the off position.

Wait 30 seconds

Power Back On Printer
Press power switch to the on position.

Restore System Power
If printer model requires, press Restore system power on the touchscreen to power on all hardware sub-systems for operation

Reference printer operation and maintenance for your printer model for power location. M3 Printer shown below.
Perform Exposure Test
This simple exposure print test will show if the light engine initialized correctly upon power cycling. You may repeat the power cycling as needed.
See Exposure Test for instructions.

If problems persist, please reach out to Carbon Support.
Normal Slice
This is an example of a slice that has been projected accurately.

Following are examples of this slice manifesting improperly due to a projection error.
Shifted Portion

Missing Half

Scaled Half

Horizontal Black Bar

The printer's light engine experienced a failure during initialization. This can occur when a light engine does not start up properly after a software update, when a printer is power-cycled, or when a light engine restarts automatically as part of overall system monitoring.

Occasional light engine initialization failures are unavoidable but rare. Experiencing such an event as a one-off or infrequent error is normal and should not be interpreted as a defect with your printer. However, if you experience frequent light engine initialization failures that are disruptive to your operations, contact Carbon Support.