Projection Error

projection error the light engine projects uv images incorrectly how to identify projection error can be diagnosed as follows portions of the build are missing in distinct sections of the platform missing portions are not cured at all and therefore will not be seen detached in the cassette either a portion of the build has shifted location on the platform half of the platform appears to be squished, or scaled down in the y direction reference the projection error docid\ mohhxcbpao7ya70mctrou to see slice examples of a projection error scaled half troubleshooting power cycle the printer power down printer press power switch to the off position power down printer wait 30 seconds power back on printer press power switch to the on position power back on printer restore system power if printer model requires, press restore system power on the touchscreen to power on all hardware sub systems for operation restore system power reference printer operation and maintenance for your printer model for power location m3 printer shown below perform exposure test this simple exposure print test will show if the light engine initialized correctly upon power cycling you may repeat the power cycling as needed see printer health checks for instructions perform exposure test if problems persist, please reach out to carbon support explanation & causes explanation normal slice this is an example of a slice that has been projected accurately slice that has been projected accurately following are examples of this slice manifesting improperly due to a projection error shifted portion missing half scaled half horizontal black bar causes hardware the printer's light engine experienced a failure during initialization this can occur when a light engine does not start up properly after a software update, when a printer is power cycled, or when a light engine restarts automatically as part of overall system monitoring occasional light engine initialization failures are unavoidable but rare experiencing such an event as a one off or infrequent error is normal and should not be interpreted as a defect with your printer however, if you experience frequent light engine initialization failures that are disruptive to your operations, contact carbon support