Printer UI

Settings and User Management

16min

Accessing Settings

Multiple types of settings are available for editing to suit your individual and company's needs.



User Settings

  • Hover over username
  • Click Settings
    • Account Settings
    • Project Settings
    • Notification Settings

Company Settings

  • Admin users have more settings
    • User Management
    • Company Project Settings
    • Feature Settings

Admin Access

If your company has identified at least one Admin user, that user will have an entry in the left navigation on their Dashboard, just above their username.

  • If you don't see an entry for Admin, then you are not an Admin user.
  • To be assigned this role, please ask the current Admin user at your company.
  • If you don't think your company has identified an Admin user, please contact Carbon Support to set up the initial Admin user.
Admin Access


User Settings

Account Settings

Available Account Settings


Available Account Settings

  • Email - not editable
  • Name - can be edited
  • Password - can be reset

Project Settings

Project Settings

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Notification Settings

Notification Settings


Email Notifications

Users have the ability to choose when to receive emails when Prints and Advanced Auto Supports are complete.

  • Your jobs
  • Any jobs
  • No notification

Company Settings and User Management

Users & Roles

Carbon admin users can manage users within their company through the Carbon Printer UI.

  • Add
  • Delete
  • Change the role of users
  • Install software updates

Invite New User

Invite New User

  1. Type in the email address of the new user.
  2. Select the role:
    1. OPERATOR – has access to upload .carbon files, queue and print them, but they do not have access to view or edit any projects.
    2. USER – has access to all printer features except the user management tool. Can create, view, edit, queue, and print projects.
    3. ADMIN – has access to everything a USER can do, plus additional admin actions.
  3. Click INVITE An Invite Sent confirmation message will appear briefly at the bottom of the screen

Note: Once invited, new users will not appear in this list until they have successfully completed the sign up process.

New User Sets Up Account

New User Sets Up Account

  1. New user receives a Carbon Sign Up email message.
    1. Click on the Sign up link
  2. Enter login information
    1. First and last name
    2. Create password
    3. Click SIGN UP
  3. The admin will now see the new user listed along with their role.
    • And the Printer UI will launch for the new user.

Additional Admin Actions

  • Invite additional users
  • Delete users by clicking on the trash can ico.
  • Change the role of users via the drop down menu.

If you need assistance or are experiencing any issues, contact Carbon Support with a software error.





Additional Admin Actions

Email Domain


Email Domain

Note that the email for added users must match the domain for your company.

Company Project Settings

Company Project Settings are the same fields as a User's Project Settings. An Admin user can choose settings to use company wide for consistency. Each user then checks the Use company project settings box to apply the company settings.

Company Feature Settings

Feature Settings for your company can be toggled ON/OFF by Admin users.

  • Multi factor authentication
  • Only Admins can update printer software

More feature settings may be listed in your UI for legacy customers or those participating in select beta programs. Contact your account manager if you have questions about additional options.

Installing Software Updates

Customers have the option to specify that only Admins can accept/install software updates for the printers. This feature may be useful to organizations that have restrictions around when and how software updates are accepted.

Installing Software Updates


To allow only Admin users to accept/install printer software updates:

  • Turn state toggle to ON
  • Press UPDATE at the bottom of the page to save the setting

Setting available in software v1.41 and higher

Multi Factor Authentication

Multi Factor Authentication


Require multi factor authentication when users sign in:

  • Turn state toggle to ON
  • Press UPDATE at the bottom of the page to save the setting