Settings and User Management
Multiple types of settings are available for editing to suit your individual and company's needs.
User Settings
- Hover over username
- Click Settings
- Account Settings
- Project Settings
- Notification Settings
Company Settings
- Admin users have more settings
- User Management
- Company Project Settings
- Feature Settings
If your company has identified at least one Admin user, that user will have an entry in the left navigation on their Dashboard, just above their username.
- If you don't see an entry for Admin, then you are not an Admin user.
- To be assigned this role, please ask the current Admin user at your company.
- If you don't think your company has identified an Admin user, please contact Carbon Support to set up the initial Admin user.
Available Account Settings
- Email - not editable
- Name - can be edited
- Password - can be reset
Email Notifications
Users have the ability to choose when to receive emails when Prints and Advanced Auto Supports are complete.
- Your jobs
- Any jobs
- No notification
Carbon admin users can manage users within their company through the Carbon Printer UI.
- Add
- Delete
- Change the role of users
- Install software updates
- Type in the email address of the new user.
- Select the role:
- OPERATOR – has access to upload .carbon files, queue and print them, but they do not have access to view or edit any projects.
- USER – has access to all printer features except the user management tool. Can create, view, edit, queue, and print projects.
- ADMIN – has access to everything a USER can do, plus additional admin actions.
- Click INVITE An Invite Sent confirmation message will appear briefly at the bottom of the screen
Note: Once invited, new users will not appear in this list until they have successfully completed the sign up process.
- New user receives a Carbon Sign Up email message.
- Click on the Sign up link
- Enter login information
- First and last name
- Create password
- Click SIGN UP
- The admin will now see the new user listed along with their role.
- And the Printer UI will launch for the new user.
- Invite additional users
- Delete users by clicking on the trash can ico.
- Change the role of users via the drop down menu.
If you need assistance or are experiencing any issues, contact Carbon Support with a software error.
Email Domain
Note that the email for added users must match the domain for your company.
Company Project Settings are the same fields as a User's Project Settings. An Admin user can choose settings to use company wide for consistency. Each user then checks the Use company project settings box to apply the company settings.
Feature Settings for your company can be toggled ON/OFF by Admin users.
- Multi factor authentication
- Only Admins can update printer software
More feature settings may be listed in your UI for legacy customers or those participating in select beta programs. Contact your account manager if you have questions about additional options.
Customers have the option to specify that only Admins can accept/install software updates for the printers. This feature may be useful to organizations that have restrictions around when and how software updates are accepted.
To allow only Admin users to accept/install printer software updates:
- Turn state toggle to ON
- Press UPDATE at the bottom of the page to save the setting
Setting available in software v1.41 and higher
Require multi factor authentication when users sign in:
- Turn state toggle to ON
- Press UPDATE at the bottom of the page to save the setting