Printer UI

Settings and User Management

40min

Accessing Settings

Multiple types of settings are available for editing to suit your individual and company's needs.



User Settings

  • Hover over username
  • Click Settings
    • Account Settings
    • Project Settings
    • Notification Settings
    • API Tools

Company Settings

  • Admin users have more settings
    • User Management
    • Company Project Settings
    • Company Feature Settings

Admin Access

If your company has identified at least one Admin user, that user will have an entry in the left navigation on their Dashboard, just above their username.

  • If you don't see an entry for Admin, then you are not an Admin user.
  • To be assigned this role, please ask the current Admin user at your company.
  • If you don't think your company has identified an Admin user, please contact Carbon Support to set up the initial Admin user.
Admin Access


User Management

Carbon admin users can manage users within their company under the Users & Roles tab within the Admin view.

Admin Features

  • Delete users by clicking on the trash can icon.
  • Change the role of users via the drop down menu.

User Roles

  • OPERATOR – has access to upload .carbon files, queue and print them, but they do not have access to view or edit any projects.
  • USER – has access to all printer features except the user management tool. Can create, view, edit, queue, and print projects.
  • ADMIN – has access to everything a USER can do, plus additional admin actions.
Additional Admin Actions


Admins are advised to regularly review which users have access to their Carbon ecosystem to ensure it accurately reflects the needs of their organization.

Adding New Users

There are two methods for adding a new user to your account.

Invite a New User

Inviting users with this method is advised for greater control.

  • Admins can assign users a role
  • Email domain does not need to match the company domain e.g. Users may have a gmail address, or similar
1

Invite New User

  1. Type in the email address of the new user.
  2. Select the user role: OPERATOR, USER, ADMIN
  3. Click INVITE An Invite Sent confirmation message will appear briefly at the bottom of the screen
Invite New User


Once invited, new users will not appear in this list until they have successfully completed the sign up process.

2

New User Sets Up Account

  1. New user receives a Carbon Sign Up email message.
    1. Click on the Sign up link
  2. Enter login information
    1. First and last name
    2. Create password
    3. Click SIGN UP
  3. The admin will now see the new user listed along with their role.
    • And the Printer UI will launch for the new user.
New User Sets Up Account


Self Sign Up

Users may also sign up themselves, with a couple restrictions.

  • Users default* to the USER role
    • Admins will need to modify the role under the Users & Roles tab if the new user needs to be an OPERATOR or ADMIN. *Exception when Carbon Support has modified the default for a specific user in advance of sign up.
  • Email address must match the company domain
1

Navigate to the company's printer network: print.carbon3d.com

2

Click SIGN UP below the log in dialog.

Sign Up on Log in dialog

3

New User Sets Up Account

The user receives a Carbon Sign Up email message, clicks on the Sign up link, and enters login information.

Same email and workflow as the admin invitation.

Carbon Sign Up Email


If the email address entered does not match the company's domain (e.g. a gmail address), the user will be denied access. An admin must invite this user to use a NON company email.

NON Company email response


Company Settings

Admins have control over settings for the whole company.

Company Project Settings

An Admin user can choose settings to use company wide for consistency across projects.

Company Project Settings

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Company Feature Settings

Feature Settings for your company can be toggled ON/OFF by Admin users.

  • Multi factor authentication
  • Only Admins can update printer software

More feature settings may be listed in your UI for legacy customers or those participating in select beta programs. Contact your account manager if you have questions about additional options.

Installing Software Updates

Customers have the option to specify that only Admins can accept/install software updates for the printers. This feature may be useful to organizations that have restrictions around when and how software updates are accepted.

Installing Software Updates


To allow only Admin users to accept/install printer software updates:

  • Turn state toggle to ON
  • Press UPDATE at the bottom of the page to save the setting

Setting available in software v1.41 and higher

Multi Factor Authentication

Multi Factor Authentication


Require multi factor authentication when users sign in:

  • Turn state toggle to ON
  • Press UPDATE at the bottom of the page to save the setting



User Settings

Account Settings

Available Account Settings


Available Account Settings

  • Email - not editable
  • Name - can be edited
  • Password - can be reset

Project Settings

Users can set up their own project settings if they are not using the company's project settings. User project settings are the same fields as the Company Project Settings.

Use Company Project Settings

Check this box to instead use the company settings for consistency across the organization.

Company Project Settings are set by the administrator.

Default setting: unchecked

Use Company Project Settings


Notification Settings

Notification Settings


Email Notifications

Users have the ability to choose when to receive emails when Prints and Advanced Auto Supports are complete.

  • Your jobs
  • Any jobs
  • No notification

API Tools

Manage API Keys


Manage API Keys

Users that utilize Carbon's API Tools or Automate: Automatic Print Preparation (APP) will manage their authentication keys here.

This is how users login to those features.

Authentication Keys are only available for Admin accounts.



Accessing Settings

Multiple types of settings are available for editing to suit your individual and company's needs.



User Settings

  • Hover over username
  • Click Settings
    • Account Settings
    • Project Settings
    • Notification Settings
    • API Tools

Company Settings

  • Admin users have more settings
    • User Management
    • Company Project Settings
    • Company Feature Settings

Admin Access

If your company has identified at least one Admin user, that user will have an entry in the left navigation on their Dashboard, just above their username.

  • If you don't see an entry for Admin, then you are not an Admin user.
  • To be assigned this role, please ask the current Admin user at your company.
  • If you don't think your company has identified an Admin user, please contact Carbon Support to set up the initial Admin user.
Admin Access


User Management

Carbon admin users can manage users within their company under the Users & Roles tab within the Admin view.

Admin Features

  • Delete users by clicking on the trash can icon.
  • Change the role of users via the drop down menu.

User Roles

  • OPERATOR – has access to upload .carbon files, queue and print them, but they do not have access to view or edit any projects.
  • USER – has access to all printer features except the user management tool. Can create, view, edit, queue, and print projects.
  • ADMIN – has access to everything a USER can do, plus additional admin actions.
Additional Admin Actions


Admins are advised to regularly review which users have access to their Carbon ecosystem to ensure it accurately reflects the needs of their organization.

Adding New Users

There are two methods for adding a new user to your account.

Invite a New User

Inviting users with this method is advised for greater control.

  • Admins can assign users a role
  • Email domain does not need to match the company domain e.g. Users may have a gmail address, or similar
1

Invite New User

  1. Type in the email address of the new user.
  2. Select the role : OPERATOR, USER, ADMIN
  3. Click INVITE An Invite Sent confirmation message will appear briefly at the bottom of the screen
Invite New User


Once invited, new users will not appear in this list until they have successfully completed the sign up process.

2

New User Sets Up Account

  1. New user receives a Carbon Sign Up email message.
    1. Click on the Sign up link
  2. Enter login information
    1. First and last name
    2. Create password
    3. Click SIGN UP
  3. The admin will now see the new user listed along with their role.
    • And the Printer UI will launch for the new user.
New User Sets Up Account


Self Sign Up

Users may also sign up themselves, with a couple restrictions.

  • Users default* to the USER role
    • Admins will need to modify the role under the Users & Roles tab if the new user needs to be an OPERATOR or ADMIN. *Exception when Carbon Support has modified the default for a specific user in advance of sign up.
  • Email address must match the company domain
1

Navigate to the company's printer network: print.carbon3d.com

2

Click SIGN UP below the log in dialog.

Sign Up on Log in dialog

3

New User Sets Up Account

The user receives a Carbon Sign Up email message, clicks on the Sign up link, and enters login information.

Same email and workflow as the admin invitation.

Carbon Sign Up Email


If the email address entered does not match the company's domain (e.g. a gmail address), the user will be denied access. An admin must invite this user to use a NON company email.

NON Company email response


Company Settings

Admins have control over settings for the whole company.

Company Project Settings

An Admin user can choose settings to use company wide for consistency across projects.

Company Project Settings

1
2
3
4
5
6
7
8
9
10

Company Feature Settings

Feature Settings for your company can be toggled ON/OFF by Admin users.

  • Multi factor authentication
  • Only Admins can update printer software

More feature settings may be listed in your UI for legacy customers or those participating in select beta programs. Contact your account manager if you have questions about additional options.

Installing Software Updates

Customers have the option to specify that only Admins can accept/install software updates for the printers. This feature may be useful to organizations that have restrictions around when and how software updates are accepted.

Installing Software Updates


To allow only Admin users to accept/install printer software updates:

  • Turn state toggle to ON
  • Press UPDATE at the bottom of the page to save the setting

Setting available in software v1.41 and higher

Multi Factor Authentication

Multi Factor Authentication


Require multi factor authentication when users sign in:

  • Turn state toggle to ON
  • Press UPDATE at the bottom of the page to save the setting



User Settings

Account Settings

Available Account Settings


Available Account Settings

  • Email - not editable
  • Name - can be edited
  • Password - can be reset

Project Settings

Users can set up their own project settings if they are not using the company's project settings. User project settings are the same fields as the Company Project Settings.

Use Company Project Settings

Check this box to instead use the company settings for consistency across the organization.

Company Project Settings are set by the administrator.

Default setting: unchecked

Use Company Project Settings


Notification Settings

Notification Settings


Email Notifications

Users have the ability to choose when to receive emails when Prints and Advanced Auto Supports are complete.

  • Your jobs
  • Any jobs
  • No notification

API Tools

Manage API Keys


Manage API Keys

Users that utilize Carbon's API Tools or Automate: Automatic Print Preparation (APP) will manage their authentication keys here.

This is how users login to those features.

Authentication Keys are only available for Admin accounts.