Printer UI
Fleet Management

31min
The Carbon Dashboard is a cloud-based tool to manage an entire fleet of printers and part washers.
By containing metadata about your prints (not about your models), you can orchestrate the work your fleet is doing from a central location.
Software updates to the dashboard are run automatically behind the scenes, so you will always have the latest tools available. 
(Individual printer software is updated separately.)
Printer Dashboard
The printer dashboard is your home page for all Printer UI operations. Details and the status of all printers can be referenced from this central location.
See also Printer Dashboard UI﻿ for more information on the other sidebar items.
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The software version currently installed on the printer is noted above the printer name.
In this example, software version v1.44.0-1714.17 is installed. Note the first three numbers when cross referencing with Printer Software Release Notes﻿.
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The printer can be renamed by admin users. See below for more information.
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The printer type is listed below the name. 
Example: M3
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All prints can be referenced on the Fleet Prints﻿ tab.
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The username of the person who sent the last or current print noted above.
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The selected resin of the print noted above.
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The progress bar shows the total and remaining time of a print while printing.
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The current state of the printer is noted here.
Status states include:
Ready to print
Install cassette
Install platform
Printing time
Example: 49m left 1h 51m total
Remove part
Factory Mode
Contact Support
Offline
See more about Printer Status ﻿below.
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The current state of the printer is also indicated visually. From left to right:
Shown here with an M2 printer. Actual printer image will match the correct model.
Ready to print
Install cassette
Install platform
Time current print finishes
Remove part
Factory Mode
Contact Support
Offline
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This icon indicates whether the printer is fitted with the AO Backpack accessory.
The icon is in color when Auto Mode is ON (shown above).
The icon is gray when Auto Mode is OFF (shown here).
No icon is visible for printers without an AO Backpack.
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Auto Mode ON status is controlled at the printer only.
Auto Mode OFF status is controlled at the printer or the printer status screen.
AO Backpack is an accessory to the M3 printer that enables unattended printing with automatic part removal, resin refill, and part collection with minimal downtime between cycles.
Printer Status
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Printer Names
﻿Admin users﻿ may change the names of printers in your fleet.
Full functionality requires software v1.40﻿ or higher.
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Visit the Printer Dashboard (print.carbon3d.com)
Click on the three dots in the lower right-hand corner of a printer tile
Use the modal to input a new name for your printer
Submit
Renaming is only available to admin users﻿. Individuals with the User or Operator role type cannot rename printers. 
Renaming a printer may take several minutes to propagate throughout the system. 
Your printer names must be unique within your organization; you cannot have two printers with the same name.
Printer names can contain 1-20 alphanumeric characters and select symbols: dash (-) and period (.). Spaces are allowed, but become dashes (-) when transcribed into a printer URL. Underscores are not allowed. Regardless of whether you have entered an upper- or lowercase character, the first character of a printer name will be automatically capitalized in some areas of display. 
While the name you have chosen will be displayed wherever you see the printer name, Carbon will maintain a consistent record of the printer’s name at the time of manufacture, allowing for continuity in record-keeping. If you use print or printer data available via API endpoints or CSV exports, your chosen printer name will be reflected in the field labeled “printer alias.” “Printer name” will continue to reflect the printer’s name at manufacture.
If your organization employs strict network settings that require specific whitelisting of allowed URLs, note that changing the name of a printer will require coordination with your IT team. 
Every Carbon printer has its own URL, and with the installation of printer software v1.40, changing the name of a printer will now alter this URL. For example, a printer named m9999 can be reached at m9999.customer.print.carbon3d.com. If you change the name of this printer to “New-Name,” the printer’s URL will now be new-name.customer.print.carbon3d.com, as long as your printer is not already operating with a custom domain. This new URL may take a few minutes to propagate and become available. 
Before renaming any printers, confirm requirements with your IT team to ensure your access to the printer interface is not interrupted.
Software Version
Printer software runs locally on your printers over your local network and controls how the printer operates.
Software releases must be accepted before installation. This allows you to have control over installations when in the middle of a production run.
Installing Updates
A warning banner appears at the top of the printer dashboard when hardware is out of date.
Click the Details button for a list of outdated hardware (printers and part washers).
Uncheck any hardware that is in the middle of a production run as needed.
Click Update to install the latest software on the checked hardware.
Return to update any remaining printers when production runs are complete.
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Updates can also be made from the 
Queues tab on the dashboard
Printer screen
The prompt seen here will appear when you open a printer
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﻿ⓘ Do not restart/power-cycle your printer during software updates.﻿
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You are responsible for accepting updates and installing the latest Software. Carbon actively supports only the most recent and locked Software version.
Version Lock
Carbon releases software updates on a regular cadence. We understand that certain high-volume manufacturers have rigorous protocols in place for process sensitive applications that require a high degree of validation for each software release.
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For these applications, revalidating processes on the standard cadence can be disruptive to production schedules.
Carbon offers version lock for select software versions. The Carbon Support team will support locked versions for up to two years.
Reference this article about Version Lock for more details.
To utilize this feature, customers must opt in. Discuss the version lock option with your account manager if you think it is right for you.
Version Lock History
Version lock releases overlap to offer flexibility in adoption schedules. 
Version Lock
Launch
Retired
﻿v1.39﻿﻿
April 2023
Active
﻿v1.31﻿﻿
June 2021
Fall 2023
Version lock FAQ
Version Lock_FAQ_v01.20.pdf
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Version lock product description
Version Lock_Product Description_v01.21.pdf
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Queues
Add to Queue
From Project Page
Add to Queue from the project page
Specify print options
Copies per printer
Choose printers
More than one can be selected
Add notes for operator
Add to queue
Add more prints to queue as needed
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From Fleet Projects
Add to Queue from Fleet Projects
Click project for details
Add to queue
Specify print options
Copies per printer
Choose printers
More than one can be selected
Add notes for operator
Add to queue
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Auto Mode
When selecting printers to queue builds, the backpack icon will appear next to the printer type to indicate a printer fitted with the AO Backpack.
Choose those printers when using Auto Mode and ensure that Auto Mode is enabled at the printer or on the printer's status screen.
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Prints that are not compatible with Auto Mode will be skipped and placed at the bottom of the print queue.
Hover over the Skipped in Auto Mode tag to view the reason why the print was skipped.
Skipped in Auto Mode
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Reprinting
From Fleet Prints - View Print
To queue a previously printed project, utilize the Print Again button. Pressing this button will queue another print of the project to the same printer where it was previously printed. The project will be resliced and a new print plan will be calculated for this print.
Print Again
Fleet Prints
View Print
Print Again
Add to Queue
Same printer
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Lock the Project
To yield the same results print-to-print:
Do not edit the project - Use the same resin
Use equivalent hardware (same printer type, same cassette type)
Same installed software version
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Older software versions contained a Reprint... button that was disabled in software v1.42 for M3 and M3 Max printers and for all other printers in v1.43. The reprint functionality used the same slices and print plan as previously calculated. This functionality is no longer appropriate as the software has evolved to create prints plans that react to hardware conditions in real-time. Reference v1.42﻿ and v1.43﻿release notes for details.
The Print Again button replaced this functionality.
Revision
Note that when you send a print to queue, you are sending a revision from that moment in time.

If you make additional changes to the project, you will need to send a new revision to the queue to capture changes.
Revision Date and Time
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Manage Queues
Single Printer Queue
Each printer has its own queue
Prints can be reordered
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Fleet Printers Queue
Drag and drop to reorder prints
Within one printer
Or between printers
Click on a project for details
Printer
User
Resin
Print Time
Print Controls
Edit Notes
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Required Resin Amount
The minimum required resin amount to run the print can be referenced in multiple locations:
Project Analysis
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Single Printer Queue
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Fleet Printer's Queue
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Printer
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Operator Notes
Notes can be used to provide the operator instructions for when they run the print.
Notes can be seen on both the Single Printer Queue and the Fleet Printers Queue.
Single Printer Queue
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Fleet Printers Queue
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Start Print
Prints can be started from both the Single Printer Queue or at the printer itself.
(Always ensure that the printer is ready and resin has been dispensed.)
Single Printer Queue
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Printer Start Button (M3 shown)
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Washers
The washers tab provides status information on all Smart Part Washers.
Click on the number below for more details.
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Filter the list of part washers in your fleet by status.
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By Name
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Software Version
Part Washer Name
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Printer name and print number where the wash originated
Project name of wash
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Example RPU 70
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Ready, Completed or wash time remaining
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Click on a part washer to pull up the details pane.
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Reference the Smart Part Washer﻿ page for validated solvents.
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Example Crater
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The solvent must be changed when the soil level is reached.
Reference the Smart Part Washer﻿ page for maintenance details.
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The wash history for the previous 24 hours is provided with the following details:
Time and Date
Printer Name and Print Number
Project Name
Resin
Solvent
Fleet Projects
Fleet Projects consists of any build layout created in the Printer UI, whether printed or not.
Click on the number below for more details.
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Openly search for all projects across your fleet. Search by any criteria and suggestions will be provided as you type. See search tips﻿.
Project
URL
Printer
User
Resin
Part file names (STL files)
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Filter projects by the following criteria, solo or in combination
Your projects
Date Range
Resin
Created By
Printer
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Click on a project to pull up the details pane.
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Printer name and project number
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Example Mounting bracket
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One method of adding a project to a queue. See other options here.﻿ 
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Created Date and Time
Modified Date and Time
Owner (user)
Resin Info
Print Controls
Search Tips
Reference the Fleet Prints section for search tips. XXX
Fleet Prints
Fleet Prints consists of all projects that have been printed.
This includes prints that did not complete printing, such as aborted prints.
Click on the number below for more details.
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Openly search for all prints across your fleet. Search by any criteria and suggestions will be provided as you type. See search tips﻿.
Project
URL
Printer
User
Resin
Part file names (STL files)
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Filter projects by the following criteria, solo or in combination
Your prints
Date Range
State
Resin
Printed By
Printer
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One print per row
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Click on a print to pull up the details pane.
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Printer name and print number
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Project name with the revision date and time below.
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Printer Serial
Started
Finished
Printed By
Print Info
Print Controls
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This icon indicates whether the print was completed in Auto Mode with an AO Backpack.
AO Backpack is an accessory to the M3 printer that enables unattended printing with automatic part removal, resin refill, and part collection with minimal downtime between cycles.
Search Tips
You can bookmark your searches.
If you frequently use particular search terms, bookmarking saves a URL that captures your search terms.
Part file names (STL files) are among the terms that can be searched.
This can be particularly useful when printing bespoke parts. For example, if you need to find a particular dental customer's ID number, putting that number in the file name can later help you find what print that part was on.
Export to CSV
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All print data can be exported as a .CSV file.
This can be especially useful to tracks parts when using tokens as part labels. Examples include:
Printer Serial Number 
with token {printer_serial}
Print ID
with token {print_uuid}
Project ID
with token {project_id}
STL File Names
with token {part_name}
Analytics
The Printer UI offers options for analyzing your print history.
Click on the number below for more details.
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Compile analytics by resin volume:
All
Part & Supports Only
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Date Range
State
Resin
Printer
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The following analytics are provided:
Total Print Volume
Avg. mL per print
# of Prints
Print Volume
Print Time
Average minutes per print
Prints
Resin (mL) per print
Parts
Resin (mL) per part
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Hover over a data point for details
Resin Forecasting
This document describes the information displayed in the Analytics tool located in the Carbon Printer Dashboard, and provides instructions on how to use this tool to forecast resin usage for your printer fleet. 
Resin Forecasting v01.00.pdf
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Version Lock	Launch	Retired
v1.39	April 2023	Active
v1.31	June 2021	Fall 2023
Updated 07 Jan 2025
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