---
title: Denture Teeth
slug: troubleshooting/denture-teeth
docTags: 
createdAt: 2025-02-19T18:39:39.155Z
---

::Image[]{src="https://api.archbee.com/api/optimize/3CesIL2dYMCHPZvRjp8S0/6o6cRpYtdAdpViCKWKmuo_flexcera-smile-printing-3.jpg" size="70" width="1500" height="761" position="flex-start" showCaption="false"}

:::::::ExpandableHeading
## Model not adhering to platform

::::::WorkflowBlock
:::WorkflowBlockItem
**Check Support position**

Check the Printer UI to ensure your parts were supported **Above Platform, **and that the proper support SOP was followed:

- [DENTCA Denture Teeth](docId\:bkg2jHRHrtbAPvE7Xr7nP) 
- [Desktop Health Flexcera Smile and Flexcera Smile Ultra+](docId\:W2OS9mPiqny9nX83agFMd) 
- [Lucitone Digital Value 3D Economy Tooth and Trial Placement](docId\:r86UjlZc1RQUI1l1_UoZR) 
- [Lucitone Digital IPN 3D Premium Tooth](docId:5PxqNtBLEdzcOhpv1Z6KN) 
:::

:::::WorkflowBlockItem
**Platform maintenance**

Check to ensure your platform is seating correctly.

::::VerticalSplit{layout="left"}
:::VerticalSplitItem
**M2**
:::

:::VerticalSplitItem
- [Clean kinematic balls on platform.](docId:0YWe7YMSIyDn_IMLDVTpn) 
- [Clean and re-grease the kinematic pin mounts in the platform latch.](docId:0YWe7YMSIyDn_IMLDVTpn) 
:::
::::

::::VerticalSplit{layout="left"}
:::VerticalSplitItem
**M3/M3 Max**
:::

:::VerticalSplitItem
- [Clean the print head clamp pot](docId\:iMUK_y8KlPC7qPxkU6YyK) 
:::
::::
:::::

:::WorkflowBlockItem
**Expired resin**

Check the **expiration sticker** on your resin bottle to ensure your resin is not past its expiration date.  If it is, dispose of the resin and print again with a non-expired bottle.
:::

:::WorkflowBlockItem
**Check alignment**

If you are still experiencing issues with parts consistently falling off the platform, your printer may be **out of alignment.** 

As a very basic test, you can run an an [Alignment Squares Test](docId\:eneYDJvgK9I1zhog5jjJE) or a [Z-stroke calibration test print](docId\:eneYDJvgK9I1zhog5jjJE)  to see if there are any large issues with your printer's alignment. 

The **alignment test print** is more appropriate when adhesion is observed to vary across the build plane.

The **Z-stroke calibration test print **shows adhesion is uniformly poor across the build plane.  

-  [Alignments Squares Test](docId\:eneYDJvgK9I1zhog5jjJE) 
-  [Z-Stroke Test](docId\:eneYDJvgK9I1zhog5jjJE) 

Please send the results to [Carbon Support](docId\:K86Zo5vcyN_wqJL3vdGFt) to determine if alignment may be contributing to the print failures.
:::

:::WorkflowBlockItem
**Still having trouble? Contact **[Carbon Support](docId\:K86Zo5vcyN_wqJL3vdGFt)**. **
:::
::::::
:::::::

:::::ExpandableHeading
## Part is deformed

::Image[]{src="https://api.archbee.com/api/optimize/3CesIL2dYMCHPZvRjp8S0/QH09pMwd76cOxHBgelzMt_021-deformeddenture.jpg" size="70" width="450" height="250" position="flex-start" showCaption="false"}

::::WorkflowBlock
:::WorkflowBlockItem
**Check supports**

Check the Printer UI to ensure your parts were supported according to the guidance:

- [DENTCA Denture Teeth](docId\:bkg2jHRHrtbAPvE7Xr7nP) 
- [Desktop Health Flexcera Smile and Flexcera Smile Ultra+](docId\:W2OS9mPiqny9nX83agFMd) 
- [Lucitone Digital Value 3D Economy Tooth and Trial Placement](docId\:r86UjlZc1RQUI1l1_UoZR) 
- [Lucitone Digital IPN 3D Premium Tooth](docId:5PxqNtBLEdzcOhpv1Z6KN) 
:::

:::WorkflowBlockItem
**Check the slices**

Check the [slice video](docId\:gfR-GoC-Irq_L9_KanC-X) in the printer UI to ensure the model does not have any errors.

If errors are detected, use your 3rd party software tool to repair them.
:::

:::WorkflowBlockItem
**Still having trouble? Contact **[Carbon Support](docId\:K86Zo5vcyN_wqJL3vdGFt)** with a print error.**
:::
::::


:::::

:::ExpandableHeading
## Other issue

For any other issue, contact [Carbon Support](docId\:K86Zo5vcyN_wqJL3vdGFt). Be sure to provide as much detailed information as possible in order to expedite the diagnostic process.
:::

***

:::CtaButton{label="RETURN TO TROUBLESHOOTING HOME" docId="-JayexI5g2qiC7Sf6zliS" docAnchorId="#2DbFN" openInNewTab="true"}

:::