Troubleshooting
General Troubleshooting
After Curing
2min
the printed part has a defect check the part defects library go to identify a part defect docid\ hzus1ijs am872noalmvm find the matching defect compare your part to the part defect images pay particular attention to the processing defects go to part defect click on the matching part defect and follow the troubleshooting steps contact carbon support if you are unable to find a matching defect, contact carbon support docid\ k86zo5vcyn wqjl3vdgft additional steps resin expiration check the expiration date of your resin and ensure that you did not print with expired resin dispose of any expired resin selected resin vs dispensed resin check the resin selected in the printer ui and ensure that it matches the resin that was dispensed into the cassette check processes check the protocol sheet for the resin that you printed with, ensuring the correct solvent, exposure time, and oven setting were used contact carbon support with materials error if there is no clear cause for unexpected material properties, contact carbon support docid\ k86zo5vcyn wqjl3vdgft with a materials error