v1.44.1

overview printer software v1 44 1 is a special release required for customers installing an ao backpack prior to the release of v1 45 (expected in 2025) printers without a backpack will not receive v1 44 1 version details printers paired with an ao backpack will receive occasional patch updates to v1 44 1 to improve backpack functionality please install all updates promptly v1 44 1 1762 52 available 09/27/2024 v1 44 1 1762 70 available 10/24/2024 v1 44 1 1762 75 available 10/31/2024 v1 44 1 1762 78 available 11/18/2024 v1 44 1 1762 79 available 12/18/2024 feedback we are excited to offer the ao backpack to enhance dental labs’ throughput and capabilities contact the carbon support team at support\@carbon3d com to share feedback updates v1 44 1 1762 52 v1 44 1 1762 52 is the minimum software version needed to operate a printer with a backpack this software version includes the printer’s ability to control the backpack’s key functions (eg, fill resin; remove parts) and run print cycles automatically the machine’s ability to automatically remove debris from the cassette updates to the printer’s touchscreen to allow users to interact with the backpack and see the status of an automation cycle print preparation functionality to create rafted supports, which must be used for certain types of dental models to ensure that excess debris is not created during automatic part removal v1 44 1 1762 52 is restricted to backpack functionality only, and there are no changes to how parts are printed customers are trained on basic backpack operation at the time of installation v1 44 1 1762 70 v1 44 1 1762 70 includes the following enhancements to automatic printing functionality more capably handles situations in which resin refill operates sub optimally (eg, due to minor performance degradation caused by soiled tubing/filters consistent with regular use patterns) resolves a bug in which certain prints completed prior to installation of the backpack could erroneously be marked as having been printed in auto mode improvements to the recovery workflow (used after the machine encounters certain errors or an emergency stop) various changes to improve the resilience of the system during certain uncommon use cases or error conditions note that carbon has observed that in some situations, the printer door may exhibit unexpected behavior when closing (moving slowly; “bouncing” slightly at the top or bottom of its motion) this behavior does not typically impact normal printer operation, and we are continuing to investigate potential fixes contact support\@carbon3d com if you encounter disruptive door behavior on your printer(s) update november 18, 2024 this issue is resolved with v1 44 1 1762 78 (see below) contact support\@carbon3d com mailto\ support\@carbon3d com if you encounter disruptive door behavior on your printer(s) v1 44 1 1762 75 v1 44 1 1762 75 disallows use of standard m3 platforms with any printer that has an installed backpack, even when operating in manual mode, to avoid damage to the resin spout use designated ao platforms, which can be visually identified by their flat side rails, at all times when printing on backpack enabled printers carbon is revising the resin spout design and will restore the ability to use standard m3 platforms for manual prints after new resin spouts have been provided to all customers with backpacks v1 44 1 1762 78 v1 44 1 1762 78 resolves documented issues with door movement, in which a printer door might open/close extremely slowly, “bounce” at the top or bottom of the movement path, or fail to open/close fully v1 44 1 1762 79 v1 44 1 1762 79 reduces the likelihood of unexpected resin refill failures in the presence of environmental factors such as vibration