Part Washer Release Notes

Overview

This document describes changes included in Smart Part Washer software version w1.5.0-676.6. This optional version enables a “Production Mode” for the washer that prevents machine operators from running an unplanned wash cycle.

Change Details

When preparing a project via the Carbon Print Prep UI, users can select or upload a wash plan that dictates desired wash cycle(s) for that project. To start a wash, an operator at the Smart Part Washer presses a button on the machine’s touchscreen interface. If the washer is in Production Mode, the touchscreen will only allow the operator to start the prescribed wash plan. This is in contrast to “Standard Mode,” which presents the planned wash as the default/first option, but allows the user to select a different wash plan if desired. Production Mode may be useful for organizations that seek to closely control production conditions and limit unexpected actions that an operator may take. Additional notes about Production Mode:

Opting In to Production Mode

This is an optional software update that will not automatically be deployed to all Smart Part Washers. To request that a washer be placed into Production Mode, reach out to your Business Development Director or [email protected]. Note that a washer must either be in Production Mode or Standard Mode; modes are not “switchable” on a project-by-project or day-to-day basis.

Version Lock

Smart Part Washer w1.5.0-676.6 is designated as “lockable” in coordination with printer software v1.39. Carbon’s Version Lock program allows customers to keep designated hardware on a certain version of software, with full support, and opt out of ongoing software updates. If you would like to place your Smart Part Washer on Version Lock, please reach out to your Business Development Director or [email protected]. If you are on an older version of washer software, you will be required to update to w1.5.0-676.6 before locking.

Washer Update Protocols

In order to accept a software update, a washer must have its lid closed and may not have a platform installed. Please ensure that your washer is in this state before accepting any software update.

Feedback

If you have questions about this update, please contact the Carbon Support Team at [email protected].

Overview

This document describes changes included in Smart Part Washer software version w1.5.0-676.5. This version contains a required patch that remediates a potential security vulnerability and protects the washer from malicious external attacks.

Change Details

During the course of a regular security audit, the Carbon software team discovered a security concern in Smart Part Washer software that could leave the washer vulnerable to a malicious attack. This security vulnerability has now been addressed. All Smart Part Washer customers will receive this update and should install it as soon as possible. There are no other changes to the Smart Part Washer at this time. This change does not include any alterations to washer function or user experience; the security change will be invisible to customers and operators.

Feedback

If you have questions about this update, please contact the Carbon Support Team at [email protected].

Overview

Hello. Thank you so much for your support and engagement with our teams. Your feedback helps drive our development process and makes our products better.

This release, you'll notice these improvements:

We can’t wait to hear from you about this release. Keep printing and washing great parts and sharing your feedback. We appreciate it, and it makes our products better.

If you have any questions, please contact the Carbon Service Team at [email protected].

Hello. Thank you so much for your support and engagement with our teams. Your feedback helps drive our development process and makes our products better.

Please note that this update can take more than 30 minutes. Do not force turn off or restart your washer during the update.

This release, you'll notice these improvements:

We can’t wait to hear from you about this release. Keep printing and washing great parts and sharing your feedback. We appreciate it, and it makes our products better.

If you have any questions, please contact the Carbon Service Team at [email protected].

Consistent washer gentle mode

Previously, due to how we calculated spin speed, washer gentle mode would spin at different speeds depending on the part. We have made the spin speed consistent across all gentle washes. If you would like to use the previous method to wash your project, you can still select the “Gentle Legacy” wash script in the Print Controls panel (Shift + P).

Hello. Thank you so much for your support and engagement with our teams. Your feedback helps drive our development process and makes our products better. This release, you’ll notice these new features and fixes:

We can’t wait to hear from you about this release. Keep printing and washing great parts and sharing your feedback. We appreciate it, and it makes our products better. If you have any questions, please contact the Carbon Service Team at [email protected].