Fleet Management

the carbon dashboard is a cloud based tool to manage an entire fleet of printers and part washers by containing metadata about your prints (not about your models), you can orchestrate the work your fleet is doing from a central location software updates to the dashboard are run automatically behind the scenes, so you will always have the latest tools available (individual printer software is updated separately ) printer dashboard the printer dashboard is your home page for all printer ui operations details and the status of all printers can be referenced from this central location see also docid 1bt3mas8msvxq9cdza67c for more information on the other sidebar items the printer dashboard contains the following visibility options filters status type automation sorting name resin state software version time remaining dashboard filters printer details software version the software version currently installed on the printer is noted above the printer name in this example, software version v1 44 0 1714 17 is installed note the first three numbers when cross referencing with docid\ artqng7lxawlvwvlws0qe printer name the printer can be renamed by admin users see below for more information printer type the printer type is listed below the name example m3 last (or current) print number all prints can be referenced on the docid 91x qyipcgngdxmb1ktj7 tab user the username of the person who sent the last or current print noted above resin the selected resin of the print noted above progress bar the progress bar shows the total and remaining time of a print while printing print time while printing printer status the current state of the printer is noted here status states include ready to print install cassette install platform printing time example 49m left 1h 51m total remove part factory mode contact support offline see more about docid 91x qyipcgngdxmb1ktj7 below image of printer status printer status examples the current state of the printer is also indicated visually from left to right shown here with an m2 printer actual printer image will match the correct model ready to print install cassette install platform time current print finishes remove part factory mode contact support offline ao backpack this icon indicates whether the printer is fitted with the docid\ k 8b42nezq pia8pl dg accessory the icon is in color when auto mode is on (shown above) the icon is gray when auto mode is off (shown here) no icon is visible for printers without an ao backpack printer icon gray/off auto mode on status is controlled at the printer only auto mode off status is controlled at the printer or the printer status screen ao backpack is an accessory to the m3 printer that enables unattended printing with automatic part removal, resin refill, and part collection with minimal downtime between cycles printer status printer status indicators occur on both the docid 91x qyipcgngdxmb1ktj7 and on the docid 1bt3mas8msvxq9cdza67c status page m3 printer status page example an m3 printer ready to print in one view and actively printing in another view idle printer status | printing printer status this m3 printer example is fitted with the ao backpack accessory in the idle view, the example shows auto mode on and the example printing view demonstrates the off condition auto mode can be toggled off from the printer status page reference ao backpack's docid\ z5j06e2yhohwlisifarft guide for more information auto mode can only be toggled on at the printer printer names docid\ pqxnkg4oneiqp4bmasxiy may change the names of printers in your fleet full functionality requires software docid 7rrhsf3zslhy9nakpwrnd or higher renaming printer visit the printer dashboard (print carbon3d com) click on the three dots in the lower right hand corner of a printer tile use the modal to input a new name for your printer submit printer naming notes renaming is only available to docid\ pqxnkg4oneiqp4bmasxiy individuals with the user or operator role type cannot rename printers renaming a printer may take several minutes to propagate throughout the system your printer names must be unique within your organization ; you cannot have two printers with the same name printer names can contain 1 20 alphanumeric characters and select symbols dash ( ) and period ( ) spaces are allowed, but become dashes ( ) when transcribed into a printer url underscores are not allowed regardless of whether you have entered an upper or lowercase character, the first character of a printer name will be automatically capitalized in some areas of display while the name you have chosen will be displayed wherever you see the printer name, carbon will maintain a consistent record of the printer’s name at the time of manufacture , allowing for continuity in record keeping if you use print or printer data available via api endpoints or csv exports, your chosen printer name will be reflected in the field labeled “printer alias ” “printer name” will continue to reflect the printer’s name at manufacture it restrictions if your organization employs strict network settings that require specific whitelisting of allowed urls, note that changing the name of a printer will require coordination with your it team every carbon printer has its own url, and with the installation of printer software v1 40, changing the name of a printer will now alter this url for example, a printer named m9999 can be reached at m9999 customer print carbon3d com if you change the name of this printer to “new name,” the printer’s url will now be new name customer print carbon3d com, as long as your printer is not already operating with a custom domain this new url may take a few minutes to propagate and become available before renaming any printers, confirm requirements with your it team to ensure your access to the printer interface is not interrupted software version printer software runs locally on your printers over your local network and controls how the printer operates software releases must be accepted before installation this allows you to have control over installations when in the middle of a production run installing updates a warning banner warning banner appears at the top of the printer dashboard when hardware is out of date click the details details button for a list of outdated hardware (printers and part washers) uncheck any hardware that is in the middle of a production run as needed click update to install the latest software on the checked hardware return to update any remaining printers when production runs are complete update software updates can also be made from the queues tab on the dashboard printer screen the prompt seen here will appear when you open a printer new software prompt ⓘ do not restart/power cycle your printer during software updates ⓘ do not restart/power cycle your printer during software updates you are responsible for accepting updates and installing the latest software carbon actively supports only the most recent and locked software version version lock carbon releases software updates on a regular cadence we understand that certain high volume manufacturers have rigorous protocols in place for process sensitive applications that require a high degree of validation for each software release version lock for these applications, revalidating processes on the standard cadence can be disruptive to production schedules carbon offers version lock for select software versions the carbon support team will support locked versions for up to two years reference this article about https //www carbon3d com/resources/blog/version lock/ for more details to utilize this feature, customers must opt in discuss the version lock option with your account manager if you think it is right for you version lock history version lock releases overlap to offer flexibility in adoption schedules version lock launch retired docid\ oxy9qayf9b9bsjawyh82b april 2023 active supported until april 2026 docid 12vcxnxueqdjnrn3srho june 2021 fall 2023 version lock faq version lock product description queues add to queue from project page add to queue from the project page specify print options copies per printer choose printers more than one can be selected add notes for operator add to queue add more prints to queue as needed add to queue from project page from fleet projects add to queue from fleet projects click project for details add to queue specify print options copies per printer choose printers more than one can be selected add notes for operator add to queue add to queue from fleet projects auto mode when selecting printers to queue builds, the backpack icon will appear next to the printer type to indicate a printer fitted with the docid\ k 8b42nezq pia8pl dg choose those printers when using auto mode and ensure that auto mode is enabled at the printer or on the printer's status screen prints that are not compatible with auto mode will be skipped and placed at the bottom of the print queue hover over the skipped in auto mode tag to view the reason why the print was skipped automatic print preparation (app) builds generated through app are either manually or automatically queued per the docid\ rdxnuaghpa5gqfbl5qysb ( login required to view information ) builds created in automation via app cannot be opened for viewing from the printer’s queue to check the builds, use the app interface from the docid\ rdxnuaghpa5gqfbl5qysb reprinting from fleet prints view print to queue a previously printed project, utilize the print again button pressing this button will queue another print of the project to the same printer where it was previously printed the project will be resliced and a new print plan will be calculated for this print print again fleet prints view print print again add to queue same printer print again process lock the project to yield the same results print to print do not edit the project use the same resin use equivalent hardware (same printer type, same cassette type) same installed software version older software versions contained a reprint button that was disabled in software v1 42 for m3 and m3 max printers and for all other printers in v1 43 the reprint functionality used the same slices and print plan as previously calculated this functionality is no longer appropriate as the software has evolved to create prints plans that react to hardware conditions in real time reference docid\ zya19ahcjnb9sezxwqsa and docid\ a0gh07euhjtl7zz9vj3 e release notes for details the print again button replaced this functionality revision note that when you send a print to queue, you are sending a revision from that moment in time if you make additional changes to the project, you will need to send a new revision to the queue to capture changes revision date and time manage queues single printer queue each printer has its own queue prints can be reordered single printer queue fleet printers queue drag and drop to reorder prints within one printer or between printers click on a project for details printer user resin print time print controls edit notes fleet printers queue required resin amount the minimum required resin amount to run the print can be referenced in multiple locations project analysis single printer queue fleet printer's queue printer operator notes notes can be used to provide the operator instructions for when they run the print notes can be seen on both the single printer queue and the fleet printers queue start print prints can be started from both the single printer queue or at the printer itself (always ensure that the printer is ready and resin has been dispensed ) single printer queueprinter start button (m3 shown) washers the washers tab provides status information on all smart part washers click on the number below for more details washers numbered graphic filter by washer status filter the list of part washers in your fleet by status sort part washers part washer info software version part washer name print info printer name and print number where the wash originated project name of wash resin of current wash example rpu 70 current status ready, completed or wash time remaining part washer details click on a part washer to pull up the details pane current solvent reference the docid\ hvgvbthckek4hxjqqfpo page for validated solvents part washer name example crater soil level the solvent must be changed when the soil level is reached reference the docid\ hvgvbthckek4hxjqqfpo page for maintenance details wash history the wash history for the previous 24 hours is provided with the following details time and date printer name and print number project name resin solvent fleet projects fleet projects consists of any build layout created in the printer ui, whether printed or not click on the number below for more details fleet projects numbered graphic search bar openly search for all projects across your fleet search by any criteria and suggestions will be provided as you type see docid 91x qyipcgngdxmb1ktj7 project url printer user resin part file names (stl files) filter projects filter projects by the following criteria, solo or in combination your projects date range resin created by printer project details click on a project to pull up the details pane printer and project printer name and project number project name example mounting bracket add to queue one method of adding a project to a queue see docid 91x qyipcgngdxmb1ktj7 build info created date and time modified date and time owner (user) resin info print controls project backup carbon does not store or archive projects this information is stored on the printer’s onboard server, and cannot be recovered if the server is replaced, reset, or otherwise compromised to prevent data loss, we recommend backing up critical projects at least once a month and when swapping printers depending on your usage and requirements, more frequent backups may be necessary reference monthly maintenance for your printer for backup instructions the process is the same for all printers docid 0ywe7ymsiydn imldvtpn docid\ zfgt6dgbrgdusj0 zswuk docid 98b0ayitf nolpodfyukj project backup fleet prints fleet prints consists of all projects that have been printed this includes prints that did not complete printing, such as aborted prints click on the number below for more details fleet prints search bar openly search for all prints across your fleet search by any criteria and suggestions will be provided as you type see docid 91x qyipcgngdxmb1ktj7 project url printer user resin part file names (stl files) filter prints filter projects by the following criteria, solo or in combination your prints date range state print method resin printed by printer print one print per row print details click on a print to pull up the details pane printer and print printer name and print number project name project name with the revision date and time below build info printer serial started finished printed by print info print controls ao backpack this icon indicates whether the print was completed in docid 91x qyipcgngdxmb1ktj7 with an ao backpack ao backpack is an accessory to the m3 printer that enables unattended printing with automatic part removal, resin refill, and part collection with minimal downtime between cycles search tips you can bookmark your searches if you frequently use particular search terms, bookmarking saves a url that captures your search terms part file names (stl files) are among the terms that can be searched this can be particularly useful when printing bespoke parts for example, if you need to find a particular dental customer's id number, putting that number in the file name can later help you find what print that part was on export to csv export to csv all print data can be exported as a csv file this can be especially useful to tracks parts when using tokens as part labels examples include printer serial number with token {printer serial} print id with token {print uuid} project id with token {project id} stl file names with token {part name} analytics the printer ui offers options for analyzing your print history click on the number below for more details analytics numbered graphic resin volume compile analytics by resin volume all part & supports only filter results date range state resin printer analytics the following analytics are provided total print volume avg ml per print # of prints print volume print time average minutes per print prints resin (ml) per print parts resin (ml) per part data details hover over a data point for details resin forecasting this document describes the information displayed in the analytics tool located in the carbon printer dashboard, and provides instructions on how to use this tool to forecast resin usage for your printer fleet