---
title: Uncrating
slug: hardware/backpack-uncrating
docTags: 
createdAt: 2025-02-25T17:36:54.424Z
---

:::hint{type="danger"}
**DO NOT OPEN THE CRATE!**
Store the crate indoors until a Carbon representative is available to open the crate and install the device contained within.
:::

:::hint{type="warning"}
**If you do not have space to store the crate until a Carbon representative is present,   **download the instructions below to uncrate and move your Carbon device to a safe location until a Carbon representative is available.
:::

:::hint{type="danger"}
**YOU ARE RESPONSIBLE FOR ANY DAMAGE DONE TO THE DEVICE WHEN UNPACKING THE CRATE WITHOUT A CARBON REPRESENTATIVE ON SITE.**
:::

### Uncrating the AO Backpack

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:::VerticalSplitItem
**English**
:::

:::VerticalSplitItem
::File{src="https://api.archbee.com/api/presign/uXbZOKjJTGpPhjapQ8fvM-2QlroBFxz8zZLhj0TS3V9-20250225-174623.pdf" label="PN 123972-01-A-WI, UNCRATING, CUSTOMER FACING, AO BACKPACK.pdf"}
:::
::::